DonHa Egg Watch & DonHa Egg Stand 「Perfect combination」

DonHa Egg Watch

We are proud to bring you this timepiece that is not only functional but also a work of art.

Inspired by Peter Henlein's Nuremberg Egg, the Donha Egg is a tribute to the origin of the watch category.

The Mehen Special Edition is the pinnacle of the Donha Egg design, inspired by the ancient Egyptian snake deity that symbolizes rebirth and protection.

The Donha Egg's design is both unique and functional, with the cores of the egg divided into upper and lower layers, with the upper layer representing minutes and the lower layer representing hours.

The time can be easily read from the snake head or Donha logo vertically. The quartz movement ensures a battery life of four years, and the bottom is detachable for easy battery replacement.

The Donha Egg is not just a timepiece, it is a symbol of modern civilization and the evolution of watchmaking.

The Mehen Special Edition is crafted with the finest sterling silver, making it an exquisite piece of art.

The basic version is made of metal, and both versions are feather-like lightweight at just 28 grams, with a size of a dime.

This unique design allows the Donha Egg to be worn as a necklace, placed on your desk, or carried in your pocket.

• 【NOTE】：This watch is water-resistant to 30 meters (3ATM), which means it can withstand splashes of water during daily activities like washing hands or getting caught in the rain. However, it is not suitable for activities such as swimming, diving, or water sports where the watch may be subjected to higher water pressure. Please avoid exposing the watch to direct contact with water under these circumstances to ensure its longevity.

Note: Any questions,please feel free to contact us at any time.

【SHIPPING INFORMATION】
Usually, your order will be shipped within 48 hours.

Please allow extra time for your order to be processed during public holidays and sale periods.

Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals. Please also note that delays may occur as a result of pending payment authorizations.

**We do not ship on the weekend or banking holidays, so your order will be processed the next working day.

【CUSTOMS FEES】
We are not responsible for any import or custom fees associated with your order, please check with your country's regulations to see if there will be any additional costs.

This includes any import fees for orders sent with Free Express shipping.

【LATE OR LOST ORDERS】
When placing your order please make sure that you specify the correct delivery address.
Any order discrepancies relating to miss or lost items must be reported to us in writing via email at info:dh@donha.com.

We cannot refund or replace lost items until 20 working days after the date of despatch (25 working days for international items).

【ITEMS NOT RECEIVED BUT TRACKING SHOWS THEY HAVE BEEN DELIVERED】
This may happen when items are sent to places of work.

In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it.

Please note that we do not refund or replace items that are tracked as being delivered.

For this reason, we always recommend that you get items delivered to a secure address.

【WHY WAS MY ORDER CANCELLED?】
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are sure that that is not the case, please ensure the billing address matches the payment method you are using, and checkout again. Alternatively, please order again with a Paypal account.

If you do not have Paypal, you can easily sign up at www.Paypal.com.
Please note that we are not responsible for paying any customs charges (import duty or tax) on any returns.

You will be responsible for all costs and charges associated with returning your order.

We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns.
Orders sent back to the warehouse after the 30-day exchange or refund window has passed will be returned to the customer.

【HOW DO I REQUEST AN EXCHANGE OR REFUND?】
Please follow this link to initiate your return and follow the instructions that you'll then receive on email
To qualify for a refund or exchange:
Item must be undamaged and re-sellable
All tags and packaging must be included.
Items that do not meet these requirements are not eligible.

【EXCHANGE POLICY】
You may exchange your purchase within 30 days of the items arriving. Please note all items must be undamaged and re-sellable with original packaging in order to receive an exchange.
We will send the first exchange from our warehouse for free.

For any subsequent exchanges, we will ask you to pay the cost of delivery.
Please note that we are not responsible for paying any customs charges (import duty or tax) on any exchanges.

You will be responsible for all costs and charges associated with returning your order.

We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot exchange lost returns.
To qualify for an exchange:
Item must be undamaged and re-sellable
All tags, clips, and packaging must be included
Items that do not meet these requirements are not eligible.

【REFUND POLICY】
We will refund your order to the original payment method once it has been processed at the warehouse.
Please be aware this can take 7-14 days after the order arriving.

You will be notified once a refund has been made.
We are unable to refund purchases to a different payment method than the one used to purchase the items.

【ADDITIONAL COSTS】
Please note that we are not responsible for paying any customs charges (import duty or tax) on any returns.

You will be responsible for all costs and charges associated with returning your order.

We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund lost returns.

【FAULTY ITEMS】
In the event you have received a faulty item, please contact info:dh@donha.com within 30 days of the item(s) arriving.

Please include the the following information:
Your order number
Which item is damaged
A description of the problem
Photographic evidence